Shipping
Shipping framework
Shipping details must be clear for US and international buyers before payment.
Policy framework
Terms to finalize before checkout opens
This is the operational structure for the public policy page. Final legal wording should be reviewed before live sales begin.
Processing time
Define normal handling time, preorder handling, and business day cutoffs.
- Show exceptions for holidays.
- Separate in-stock and configured products.
Regions and carriers
List launch regions and carrier options once logistics are confirmed.
- US first if needed.
- Add EU, UK, AU only after duty rules are clear.
Tracking and delivery
Explain tracking emails, delivery attempts, lost packages, and address errors.
- Align with support process.
- Define customer responsibilities.
Duties and taxes
State whether duties, VAT, and import taxes are included or paid by the customer.
- Critical for international orders.
- Must match checkout settings.
Launch checklist
Before accepting orders
Do not open checkout until this policy is aligned with payment, tax, logistics, and support operations.
Current stage: framework page only. Final terms, regions, carrier rules, and legal review are still required.