Contact

Route each message to the right support path

The contact page should separate product questions, order support, technical support, and business inquiries so responses are faster and cleaner.

Support Center
Contact Sales

Contact paths

What the form should ask first

A structured form can be added later. This page defines the support routing logic now.

Product question

For questions before purchase about model selection, compatibility, and configuration.

  • Route to product support or sales.

Order support

For payment, invoice, shipping, cancellation, return, and warranty questions.

  • Route with order number.

Technical support

For setup, driver, BIOS, display, OS, networking, and mounting questions.

  • Collect model, OS, logs, photos.

Business inquiry

For bulk orders, OEM, integrator, and deployment projects.

  • Route to Contact Sales.

Documentation request

For manuals, datasheets, driver files, BIOS notes, and deployment documents.

  • Route to Support Center.

Community

For forum or AI-generated content feedback after the community framework is active.

  • Route separately later.